top of page

FREQUENTLY ASKED QUESTIONS

  • Where is Rarity Bricks based and do you have a physical store?
    Based in Cape Town, we currently only operate an online store.
  • What delivery options do you offer?
    Shipping – We ship nationwide, using various options such as PAXI, Postnet and The Courier Guy. Please see our ‘Shipping & Returns’ section for more detailed information. Local collection – Customers in Cape Town can arrange for local collection, if preferred.
  • What payment options do you offer?
    We currently only accept payment via Electronic Funds Transfer (EFT) and will send an invoice with banking details, once an order is placed. Please see our ‘Payment Methods’ section for more detailed information.
  • Is it possible to see actual product images of sets and minifigures listed on Rarity Bricks?
    Yes, we are more than happy to provide recent images of all the sets and minifigures in our collection upon request.
  • How are pre-owned sets checked for completeness?
    We use the parts lists found on www.Bricklink.com to verify that sets are complete.
  • How are pre-owned sets handled and shipped?
    All pre-owned sets are disassembled before shipping. Once a set is disassembled, the parts are washed, sorted, verified for completeness and packed into plastic bags for easy rebuilding.
  • What is the difference between a Minifigure only and a Minifigure set (accessories included)?
    A Minifigure only will typically include a head, torso, legs, headgear (if applicable) and body wear (if applicable). No accessories such as utensils or weapons included, unless otherwise specified. A Minifigure set will include all accessories (including a stand) listed on www.Brickset.com or www.Bricklink.com.
  • What are rare & retired sets?
    Retired sets have been discontinued by the manufacturer (LEGO®) and are no longer produced. Stock is thus very limited and mostly not available in retail store anymore. The longer a set has been retired, the more difficult it is to find, even in the secondary market (aftermarket). Rare sets often had a limited release (exclusive sets) or were not available for purchase (promotional items).
  • What is the LEGO® aftermarket/secondary market?
    The aftermarket are online platforms such as eBay, Amazon and Bricklink where rare and retired LEGO® sets are sold. Prices are determined by supply and demand.
  • Where can I find/buy missing LEGO® pieces?
    There are a number of local online stores on the Bricklink website that specializes in individual LEGO® pieces. Some highly recommended stores include: - Bricks For Africa: https://store.bricklink.com/jlbisschoff?p=jlbisschoff#/shop - The Stud Farm: https://store.bricklink.com/PaulRotherhamZA?p=PaulRotherhamZA#/shop - Middies Brickstore: https://store.bricklink.com/MiddiesBricks?p=MiddiesBricks#/shop - Cape Brick Fairy: https://store.bricklink.com/Poppie123?p=Poppie123#/shop
  • Where can I find building instructions for specific LEGO® sets?
    Building instructions for specific (recent) sets can be found on the official LEGO® site. For older (vintage) sets, we recommend the following sites: - https://lego.brickinstructions.com/ - https://www.toysperiod.com/
bottom of page